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Our Services

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We help you fill your DATA gaps:

  • Research & Analysis: We uncover actionable insights through rigorous data collection and analysis tailored to your unique needs.

We help you fill your KNOWLEDGE gaps:

  • Education & Training: We equip and empower your team with knowledge, skills, and tools for a more productive, engaged, and resilient workforce.

We help you fill your TECHNOLOGY gaps:

  • Smart Data Management Solutions: From database design to seamless integration, we ensure your data works for you reliably & effortlessly.

Monitoring & Analyzing Key Performance Indicators (KPIs)

What? Our dynamic approach to tracking progress, assessing impact, identifying needs, and driving continuous improvement.

Why? Whether evaluating a program’s impact, the efficiency of process, the effectiveness of a funding structure, or something more nuanced, we help organizations measure performance, evaluate outcomes and broader effects of initiatives, and adapt strategies to achieve their goals effectively.

How? In collaboration with you, we scan your system to identify (or define) your KPIs and use multiple sources of data (survey methods, document review, data systems review) and tools (e.g., custom dashboards) to help you learn from your data–and act!

Stakeholder Research

What? Our holistic analysis of the needs, expectations, concerns, and experiences of your key stakeholders.

Why? Whether assessing customer satisfaction, employee sentiment, user experience, or community impact, we help organizations obtain practical answers to critical questions, strengthen relationships, satisfaction, and effectiveness, enhance engagement strategies, and drive meaningful data-informed change.

How? In collaboration with you, we use a variety of survey methods (questionnaires, interviews, focus groups, scorecards) as needed and advanced quantitative and qualitative data analyses to help you access and analyze your data–and act!

Predictive Analytics & Forecasting

What? Our sophisticated utilization of historical data and advanced statistical models to anticipate future trends, identify risks, and seize opportunities.

Why? Whether forecasting demand, assessing financial risks, or predicting workforce needs, we help organizations plan strategically and proactively shape their future. Our services help you allocate resources efficiently, reduce uncertainty, and drive sustainable growth.

How? In collaboration with you, we gather relevant historical and real-time data from various sources and use statistical techniques, such as, regression analysis, decision trees, clustering, time series analysis to help you anticipate your needs–and act!

Example: Analysis of KPIs

Nonprofit Program Impact

We evaluated a youth mentorship program’s impact on high school graduation rates by helping them define and track key success metrics, measure program effectiveness, and generate evidence-based recommendations that helped demonstrate impact to their funders. Our 360º approach integrated multiple perspectives and data streams to ensure a holistic understanding of not just performance, but also the overall mentorship experience.

Example: Stakeholder Research

Public Engagement

We helped a local government agency understand citizen concerns and participation barriers by conducting a stakeholder mapping analysis and administering a focus group and multi-channel surveys. Card sorting and sentiment analyses furthered our understanding of residents’ needs and perspectives. Our analysis of these data enabled us to develop a community engagement strategy toward improving public trust and participation.

Example: Forecasting

University Retention

We built short-term and long-term predictive models that helped a university predict its enrollment and retention rates. Using machine learning and other statistical forecasting methods, we analyzed historical, demographic, economic, and behavioral variables to uncover key factors influencing student retention and turnover. We offered targeted recruitment strategies for at-risk student groups, which affected resource allocation (e.g., budget planning, faculty hiring). 

Data Analytics 101

Make data-driven decisions with confidence! This three-day workshop equips you with the skills to analyze, visualize, and interpret data, empowering you to solve problems, identify trends, seize opportunities, and drive organizational success. Participants gain hands-on experience with essential tools like Excel and Power BI. Topics are customizable to support your team’s objectives. No prior experience required.

The EQ Edge

Develop more effective and collaborative teams with this insightful and transformative course designed to enhance emotional intelligence in the workplace. Participants gain practical strategies to improve team communication, leverage their diverse strengths, and create an environment where everyone can contribute and thrive. Enhance self-awareness and empathy, and navigate complex interpersonal dynamics with greater ease. Offered in flexible one-day or multi-day formats to suit your team’s needs.

Managing KPIs

Master the art and science of using key performance indicators (KPIs) to achieve strategic goals. This course provides a practical framework for selecting the right KPIs, measuring their effectiveness, analyzing performance, and communicating results effectively. Improve organizational performance by fostering a culture of accountability and growth. Offered in flexible one-day or multi-day formats to suit your team’s needs.

Custom Dashboards for Data Management & Reporting

We design tailored dashboards to streamline data management and reporting, providing real-time insights and actionable metrics to enhance decision-making and organizational efficiency.

System Automation & Optimization

We streamline your workflows by automating repetitive tasks and optimizing systems, enhancing efficiency, reducing errors, and empowering your team to focus on high-impact activities.

Are you ready for transformative data-driven success?
We’re here to help!

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